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Monday
Jul292019

Part time - Membership Services Representative 

Why the Y?
Imagine……  
• A place where you are a part of one of the most respected human services organizations in the world;
• A place where your work positively influences the lives of others in so many ways;
• A place where you are able to flourish in a values-based environment;
• A place where you will build a better future not only for yourself but also for those you serve.

At the YMCA 
• you will feel connected to the community, 
• you will meet new people, 
• you will expand your knowledge base, 
• you will have career development opportunities and
• you will experience a rewarding job by helping support the building of healthy communities

Imagine accomplishing all of this while having fun in a challenging and dynamic atmosphere!  
This is “Why the YMCA”.

Our Y
With health and fitness branches, camps, child care centres, community programs and newcomer services across the region, reaching from Windsor in the West, North to Goderich, South to Point Pelee National Park and East to Woodstock, the YMCA of Southwestern Ontario is committed to the development of healthy communities. Our locations, programs and services are designed to help our members and participants grow in spirit, mind and body and are open to people of all backgrounds, beliefs and abilities.

This commitment includes a special focus on the region’s children and youth. From the kids in our camps and those participating in soccer and swimming lessons, to youth who are new to our communities from around the world, the Y is committed to helping our next generation to grow and thrive, as healthy individuals and passionate future leaders.

In the past year, the YMCA of Southwestern Ontario has supported more than 165,000 participants with opportunities to learn, grow and live healthy lifestyles.

“The Y has given me more than I could imagine. It has helped my children have a happy, healthy Mom – and you can’t put a price on that.” ~ Mary

“Y” not join these participants, our nearly 91,000 members and over 2500 employees and volunteers in the region to share our vision of a healthy community?

As we continue to grow, we have a need for the following position:
Membership Representative 
Date: July 29, 2019 
Position: Part time - Membership Services Representative 
Location: Windsor YMCA
Start Date: August 2019 
Compensation: $14.00/hour
Benefits: 
• A complimentary YMCA membership which encourages you to embrace the Y’s philosophy of health and well-being
• A discount on our Childcare and Camp programs 
Responsibilities:  
• Serve each member, guest, staff and volunteer with courteous service whether in person or via phone
• Strive to stay informed and up to date on all YMCA programs and events
• Provide solutions to member concerns and report any issues to Membership Coordinator
• Conduct and track tours for guests and potential members
• Responsible for the security of the building and members/guests by requiring members to present their cards for scanning and for visitors to sign visitors log and present photo ID
• Data entry utilizing AVOCADO Software
• Conducts personal financial assistance interviews exercising sound judgment and confidentiality
• Administrative responsibilities and support to the Membership Coordinator in ensuring the membership processes are followed to standard; front line role in processing memberships, cancellations, Membership Agreement forms, and branch communication
• Register members and guests for memberships, programs and booking wellness appointments
• Share personal Y experience with all
• Share Y Mission stories
Qualifications & Experience:
• Minimum of 2 years customer service experience (preferred)
• Criminal Reference Check 
• Current First Aid and CPR
• Must possess initiative, enthusiasm, common sense/good judgement, strong customer service skills and the ability to remain calm in stressful situations
• Detail-oriented, multi-tasker with strong organizational skills that can maintain a clean, uncluttered front desk workspace
• Strong communication and relationship-building skills
• PC and database management skills with the ability to perform repetitive data entry duties and learn new software programs and processes quickly

Competencies:
Values 
• Consistently demonstrates the Y's values.  Shows genuine concern for the needs, feelings, and well-being of others, even under stress.  Acts with integrity and credibility in all situations.
Community 
● Anticipates and takes action to meet the needs of members and the community.  Responds to requests, inquiries, concerns, and complaints in a timely and appropriate fashion to assure that members feel valued.  Seeks out and uses member and community feedback to improve programs and services.
Relationships 
• Develops and maintains mutually beneficial relationships with volunteers, members and colleagues at all levels of the organization.  Proactively assists others in meeting goals by sharing information and resources.  Welcomes opportunities to work in small communities.
Emotional Maturity 
• Takes responsibility for own mistakes and learns from them.  Solicits and is open to performance feedback and coaching.  Remains calm and objective when under pressure or when challenged by others.
Problem Solving
• Identifies an issue, gathers and processes relevant information, comes up with possible solutions, selects the appropriate response, and implements solution
Working Conditions:
• Ability to work shifts between 5:15am to 12:00am on weekdays and weekends between 6:45am to 9:00pm 
• Ability to stand or move for extended periods of time
• Able to bend for purposes such as filing, inventory counts, etc
• Able to walk up and down stairs, as needed, when giving tours

To Apply:
1. Submit resume and cover letter to: Terra Armstrong, Centre Manager at terra.armstrong@swo.ymca.ca 
2. Deadline for application is August 10, 2019, and please include “Membership Representative” in the subject line.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

The YMCA of Western Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.
Monday
Jul292019

Part Time, Wellness Coach and Personal Trainer

Why the Y?
Imagine……
A place where you are a part of one of the most respected human services organizations in the world;
A place where your work positively influences the lives of others in so may ways;
A place where you are able to flourish in a values-based environment;
A place where you will build a better future not only for yourself but also for those you serve.

At the YMCA
you will feel connected to community,
you will meet new people,
you will expand your knowledge base,
you will have career development opportunities
you will experience a rewarding job by helping support the building of healthy communities

Imagine accomplishing all of this while having fun in a challenging and dynamic atmosphere!
This is “Why the YMCA”.

Our Y
With health and fitness branches, camps, child care centres, community programs and newcomer services across the region, reaching from Windsor in the West, North to Goderich, South to Point Pelee National Park and East to Woodstock, the YMCA of Southwestern Ontario is committed to the development of healthy communities. Our locations, programs and services are designed to help our members and participants grow in spirit, mind and body and are open to people of all backgrounds, beliefs and abilities.

This commitment includes a special focus on the region’s children and youth. From the kids in our camps and those participating in soccer and swimming lessons, to youth who are new to our communities from around the world, the Y is committed to helping our next generation to grow and thrive, as healthy individuals and passionate future leaders.

In the past year, the YMCA of Southwestern Ontario has supported more than 165,000 participants with opportunities to learn, grow and live healthy lifestyles.

“The Y has given me more than I could imagine. It has helped my children have a happy, healthy Mom – and you can’t put a price on that.”~ Mary

“Y” not join these participants, our nearly 91,000 members and over 2500 employees and volunteers in the region to share our vision of a healthy community?

As we continue to grow, we have a need for the following position:
Wellness Coach and Personal Trainer 

Date: July 29, 2019, 2019  
Position: Part Time, Wellness Coach and Personal Trainer
Location: Windsor YMCA at Central Park Athletics 
Start Date: ASAP  
Compensation: TBD
Benefits:
- A complimentary YMCA membership which encourages you to embrace the Y’s philosophy of health and well-being
- A discount on our Childcare and Camp programs
Other Job Details:
- The wellness coach and personal trainer will be an integral part of the Windsor YMCA team and is responsible for the delivery of individual conditioning programs and potentially group fitness programs that exceeds the levels of service excellence as determined by YMCA: Priority S.A.M. (Serving All Members) standards.
Responsibilities:
- Responsible for delivery of fitness programs and services
- Provide direct delivery of individual conditioning programs 
- Supports and assists in the delivery of branch initiatives including the YMCA Strong Kids Campaign 
- Assisting Health and Wellness Manager in vision planning for all adult programs by evaluating current programs, exploring new trends and determining annual initiatives/direction resulting in member retention and new members 
- Ensure YMCA program standards, policies and procedures are maintained
- Ensure a safe environment 
Qualifications & Experience:
- Completion of degree/diploma in Recreation & Leisure, Kinesiology, Health and Fitness promotion or equivalent
- 1-2 years of Health & Wellness experience. 
- Standard First Aid/CPR/AED
- Relevant fitness certification 
- Group Fitness Certification and or equivalent is an asset 
- YMCA Fitness Trainer (an asset)
- Excellent oral and written communication skills
- Provide a current Criminal Record Check including Vulnerable Position Screening as per the Association policy 
- A dedication to demonstrate the YMCA core values
Competencies:
*Customer Service Orientation *Coaching & Developing * Leadership 
*Commitment to Y Mission vision & Values *Initiative *teamwork *Flexibility 

To Apply:
1. Submit resume and cover letter to Terra Armstrong at terra.armstrong@swo.ymca.ca
2. Deadline for application is August 31st, 2019, please include “Wellness Coach and PT” in subject line

We thank all applicants for their interest; however only those selected for an interview will be contacted.

The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

 

Friday
Jul262019

Part-Time Membership Services and Facilities Representative 

Why the Y?

Imagine…… 

-        A place where you are a part of one of the most respected human services organizations in the world;

-        A place where your work positively influences the lives of others in so many ways;

-        A place where you can flourish in a values-based environment;

-        A place where you will build a better future not only for yourself but also for those you serve.

At the YMCA

-        you will feel connected to community,

-        you will meet new people,

-        you will expand your knowledge base,

-        you will have career development opportunities

-        you will experience a rewarding job by helping support the building of healthy communities

Imagine accomplishing all of this while having fun in a challenging and dynamic atmosphere! 

 

This is “Why the YMCA”.

Our Y

With health and fitness branches, camps, childcare centres, community programs and newcomer services across the region, reaching from Windsor in the West, North to Goderich, South to Point Pelee National Park and East to Woodstock, the YMCA of Southwestern Ontario is committed to the development of healthy communities. Our locations, programs and services are designed to help our members and participants grow in spirit, mind and body and are open to people of all backgrounds, beliefs and abilities. 

This commitment includes a special focus on the region’s children and youth.  From the kids in our camps and those participating in soccer and swimming lessons, to youth who are new to our communities from around the world, the Y is committed to helping our next generation to grow and thrive, as healthy individuals and passionate future leaders.

In the past year, the YMCA of Southwestern Ontario has supported more than 165,000 participants with opportunities to learn, grow and live healthy lifestyles.

“The Y has given me more than I could imagine.  It has helped my children have a happy, healthy Mom – and you can’t put a price on that.” ~ Mary

“Y” not join these participants, our nearly 91,000 members and over 2500 employees and volunteers in the region to share our vision of a healthy community?

As we continue to grow, we have a need for the following position:

Date:     July 25, 2019

Position: Part-Time Membership Services and Facilities Representative

Location: Stoney Creek YMCA

Start Date: August 2019

Compensation: $14.00/hr

Benefits:

-        A complimentary YMCA membership which encourages you to embrace the Y’s philosophy of health and well-being

-        A discount on our Childcare and Camp programs

Responsibilities:   

  • Serve each member, guest, staff and volunteer with courteous service whether in person or via phone
  • Strive to stay informed and up to date on all YMCA programs and events
  • Provide solutions to member concerns and report any issues to Membership Coordinator
  • Conduct and track tours for guests and potential members
  • Provide excellent customer service at member point of access
  • Data entry utilizing AVOCADO Software
  • Conducts personal financial assistance interviews exercising sound judgment and confidentiality
  • Administrative responsibilities including front line role in processing memberships, cancellations, Membership Agreement forms, and branch communication
  • Register members and guests for memberships, programs and booking wellness appointments
  • Carry out all cleaning tasks as assigned in members’ space, back-of-house spaces and exterior spaces
  • Identify efficient methods and products to be used in the course of carrying out routine cleaning tasks to ensure desired results
    Operation of vacuums, floor polishers, and regular use of various chemical cleaning agents
  • Incumbent is required to be highly mobile, must be circulating throughout building, little time to rest
  • Majority of the job is done while standing
  • Any Duties assign to you by your supervisor

Qualifications & Experience: 

  • Minimum of 2 years customer service experience
  • Criminal reference Check (if 18yrs or older)
  • Current First Aid and CPR
  • Able to read and follow written cleaning and safety standards to complete assigned duties to the quality level established
  • Cleaning experience in a recreational service facility
  • Basic computer knowledge is an asset
  • WHMIS certified

Competencies: 

  • Commitment to Organization Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the Mission, Vision, Values and Strategic outcomes of the YMCA
  • Leadership: Motivates and inspires self and others to take action to achieve desired outcomes
  • Service Orientation: Deliberately identifies and creates opportunities to enhance each person’s YMCA experience
  • Teamwork: Participates actively in a team for organization effectiveness
  • Concern for Health and Safety: Acknowledges and understands how to manage and educate others of risk and harm reduction
  • Initiative: Does the right thing at the right time without being asked
  • Problem Solving: Identifies an issue, gathers and processes relevant information, comes up with possible solutions, selects the appropriate response, and implements solution

To Apply:

1.      Submit resume and cover letter to Chelsea Johnson, Manager Membership Services

2.      Deadline for application is August 10, 2019

We thank all applicants for their interest; however only those selected for an interview will be contacted.

The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations. 

Friday
Jul262019

Child and Youth Instructor

Why the Y?


Imagine…… 
- A place where you are a part of one of the most respected human services organizations in the world;
- A place where your work positively influences the lives of others in so many ways;
- A place where you can flourish in a values-based environment;
- A place where you will build a better future not only for yourself but also for those you serve.

At the YMCA

- you will feel connected to community,
- you will meet new people,
- you will expand your knowledge base,
- you will have career development opportunities
- you will experience a rewarding job by helping support the building of healthy communities

Imagine accomplishing all of this while having fun in a challenging and dynamic atmosphere! 

This is “Why the YMCA”.

Our Y

With health and fitness branches, camps, child care centres, community programs and newcomer services across the region, reaching from Windsor in the West, North to Goderich, South to Point Pelee National Park and East to Woodstock, the YMCA of Southwestern Ontario  is committed to the development of healthy communities. Our locations, programs and services are designed to help our members and participants grow in spirit, mind and body and are open to people of all backgrounds, beliefs and abilities.

This commitment includes a special focus on the region’s children and youth.  From the kids in our camps and those participating in soccer and swimming lessons, to youth who are new to our communities from around the world, the Y is committed to helping our next generation to grow and thrive, as healthy individuals and passionate future leaders.

In the past year, the YMCA of Southwestern Ontario has supported more than 165,000 participants with opportunities to learn, grow and live healthy lifestyles.

“The Y has given me more than I could imagine.  It has helped my children have a happy, healthy Mom – and you can’t put a price on that.” ~ Mary

“Y” not join these participants, our nearly 91,000 members and over 2500 employees and volunteers in the region to share our vision of a healthy community?

As we continue to grow, we have a need for the following position:

Date:   July 24, 2019

Position:  Child and Youth Instructor

Location: Woodstock YMCA

Start Date: TBD

Compensation: $14.00

Responsibilities: 

•  To be prepared to deliver high quality, fun, engaging age appropriate programs for children and youth
• To build  relationships with children, parents and coworkers
• To build  the self esteem of  each child within the program
• To encourage interaction between the children
• To  be able to recognize unsafe situations or practices and rectify them immediately
• To be aware of the whereabouts of all children and kept within view at all times
• To demonstrate the four core values: respect, honesty, caring and responsibility

Qualifications & Experience:
 
• Related education or certifications within the child & youth sector, recreation or physical education sector
• Outstanding people skills are essential
• Experience in group child and  youth programming is an asset
• Current Standard First Aid, CPR certification
• Criminal Reference Check including Vulnerable Sector Screening

Competencies:

• Inclusion: Commits to value all people for their unique talents and takes an active role in promoting practices that support diversity
• Relationships: Builds authentic relationships in the service of enhancing individual and team performance.
• Developing Others – Recognizes and acts on the need to continually develop others’ capabilities to attain the highest level of performance possible.
• Team Work: works effectively with others to achieve optimal collective results
• Quality Focus: Ensures the YMCA programs and services are superior
• Commitment to the YMCA Mission, Vision and Values: Committed to delivering the YMCA core values internally and externally on a daily basis.  Role models behaviour that is in line with the mission, vision and values of the YMCA

To Apply:

1. Submit resume and cover letter to amy.luciani@swo.ymca.ca
2. Deadline for application is August 5, 2019

We thank all applicants for their interest; however only those selected for an interview will be contacted.

The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

 

Friday
Jul262019

Part-Time Personal Trainer & Wellness Coach

Why the Y?


Imagine…… 
• A place where you are a part of one of the most respected human services organizations in the world;
• A place where your work positively influences the lives of others in so may ways;
• A place where you are able to flourish in a values-based environment;
• A place where you will build a better future not only for yourself but also for those you serve.

At the YMCA

• you will feel connected to community,
• you will meet new people,
• you will expand your knowledge base,
• you will have career development opportunities
• you will experience a rewarding job by helping support the building of healthy communities

Imagine accomplishing all of this while having fun in a challenging and dynamic atmosphere! 

This is “Why the YMCA”.

Our Y

With health and fitness branches, camps, child care centres, community programs and newcomer services across the region, reaching from Windsor in the West, North to Goderich, South to Point Pelee National Park and East to Woodstock, the YMCA of Southwestern Ontario  is committed to the development of healthy communities. Our locations, programs and services are designed to help our members and participants grow in spirit, mind and body and are open to people of all backgrounds, beliefs and abilities.

This commitment includes a special focus on the region’s children and youth.  From the kids in our camps and those participating in soccer and swimming lessons, to youth who are new to our communities from around the world, the Y is committed to helping our next generation to grow and thrive, as healthy individuals and passionate future leaders.

In the past year, the YMCA of Southwestern Ontario has supported more than 165,000 participants with opportunities to learn, grow and live healthy lifestyles.

“The Y has given me more than I could imagine.  It has helped my children have a happy, healthy Mom – and you can’t put a price on that.”~ Mary

“Y” not join these participants, our nearly 91,000 members and over 2500 employees and volunteers in the region to share our vision of a healthy community?

As we continue to grow, we have a need for the following position:

Date:  July 15, 2019

Position: Part-Time Personal Trainer & Wellness Coach
  
Location: Woodstock YMCA

Start Date: TBD

Compensation: TBD

Responsibilities: 

• Customer Service: Provides fitness floor supervision, including greeting each Member by name whenever possible and servicing their fitness needs during scheduled shift.
• Varied shift commitment including weekday/weeknight/ and weekend times.
• Program Development and Quality: Models commitment and service excellence through the direct development and delivery of quality programs
• Communication/Relationship Building
• Will work towards Personal Training sales goal monthly

Qualifications & Experience:

•  Related education or certifications (personal training required).
• Understanding of physical fitness principles
• Outstanding people skills are essential
• Experience in group fitness is an asset
• First Aid and CPR
• Completed criminal reference check

Competencies:
 
Relationship
Breaks down barriers and overcomes obstacles by genuinely listening to and learning from others. Brings others together and facilitates alignment of information and resources to achieve common goals. Seeks out new projects and experiences that enhance his/her relationships and benefit the entire team’s performance.

Values
Actively seeks out experiences and assignments that focus on Y values. Is open and honest in all communications, even with difficult issues. Always follows through with commitments and does not over-commit.

Communication
Encourages an open exchange of ideas; provides his/her undivided attention to others when they are speaking. Verifies others’ understanding, agreement on key issues, and next steps by recapping discussions and providing a written summary when useful. Pays attention to own and others’ nonverbal cues and adapts as needed; communicates messages effectively with people at all levels in the organization.

Quality Results
Partners with supervisor to create stretch goals and consistently achieves strong results. Learns from results and focuses on what can be done next, or differently, to improve them. Holds self personally accountable for delivering sustained, top quality results.

To Apply:

1. Submit resume and cover letter to Amy Luciani at: amy.luciani@swo.ymca.ca.  Please include the job title in the subject line.
2. Deadline for application is Aug 12th 2019

We thank all applicants for their interest; however only those selected for an interview will be contacted.

The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

 

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