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Friday
Apr282017

Part Time Membership Services Representative

Location: Woodstock YMCA
Wage/Salary: $12.25 per hour
Reporting to: Supervisor of Membership Sales & Service

Details:  Part Time, Permanent
Shifts:  Weekends and Evenings

Start Date: ASAP

Responsibilities:
• Serve each member, participant, potential member, volunteer and staff with prompt courteous service when they visit in person or on the phone.
• Strive to stay informed and up to date on all YMCA and Municipality of Middlesex Centre services.
• Solve member concerns in a customer oriented manner.
• Provide assistance and information to each member, participant, potential member, volunteer and staff.
• Ensure immediate communication of escalated member issues to Membership Supervisor.
• Promote membership sales and services in a positive and professional manner.
• Maintain organization and cleanliness of membership area and lounge area.
• Assist Membership Supervisor with member retention program.

Qualifications:
• Previous customer service experience
• Criminal reference Check (if 18yrs or older)
• Current First Aid and CPR

Competencies:
• Service Orientation: Deliberately identifies and creates opportunities to enhance each and every person’s YMCA experience.
• Commitment to YMCA Mission, Vision and Values: Committed to delivering the YMCA core values internally and externally on a daily basis.  Role models behaviour that is in line with the mission, vision and values of the YMCA. 
• Communication: Communicates in a thorough, clear and timely manner and supports information sharing and goal achievement across the association.
• Leadership: Guides and motivates others to take action and acts as a positive role model for peers. 
• Team Work: works effectively with others to achieve optimal collective results

To apply please send a letter of application and resume by May 5th 2017  to: Adrienne Rielly arielly@ymcawo.ca


The YMCA of Western Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

We thank all interested applicants but advise that only those selected for an interview will be contacted.

Monday
Apr242017

Windsor YMCA at Central Park Athletics - Membership Services Representative

Date: April 24th, 2017
       
Placement Date: Immediate

Role: Membership Services Representative

Location: Windsor YMCA at Central Park Athletics   

Salary Range: $11.40/hour       

Responsibilities:
 
- Registering clients for memberships and courses
- Assisting members and potential members with questions and problems
- Various filing tasks
- Providing tours to potential members
- Making new member calls
- Communicate with and notify supervisors of any urgent situations

Requirements:

- First Aid and CPR
- Criminal reference Check (if over 18yrs)
- Previous customer service experience

Competencies:

- Support the YMCA mission, values and visions
- Demonstrate excellent organization, time management and communication skills
- Able to multi-task
- Self-Motivated

Other Position Details:

Start Date: Immediately 

Hours vary between mornings, evenings and/or weekends.

If you are interested in this position please email a letter of application and résumé by DATE to: 

Priscilla Gebrayel
Membership Supervisor
pgebrayel@ymcawo.ca
3400 Grand Marais Rd E

The YMCA of Western Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

We thank all interested applicants however only those selected for an interview will be contacted.

 

Friday
Apr212017

Membership Services Representative - Centre Branch - Part Time

Date: April 20th 2017      

Position:  Part Time Membership Services Representative
Centre Branch YMCA

Responsibilities:

o Registering clients for memberships and courses
o Assisting members and potential members with questions and problems
o Various filing tasks
o Providing tours to potential members
o Making new member calls
o Communicate with and notify supervisors of any urgent situations
 
Other Job Details

o Primarily mornings (5:15am start time) with afternoons and weekends an asset.
o 20 to 25 hours per week 

Salary/Wage: $12.25 per hour    

Qualifications & Experience:

o First Aid and CPR
o Criminal reference Check (if over 18yrs)
o Previous customer service experience

Competencies:

o Support the YMCA mission, values and visions
o Demonstrate excellent organization, time management and communication skills
o Able to multi-task
o Self-Motivated

Posting Expiry Date: Wednesday May 3rd 2017  

To apply please forward a cover letter and resume to Timarra Milmine, Manager of Membership Services via email at:  tmilmine@ymcawo.ca


The YMCA of Western Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirementsset forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Thursday
Apr202017

Membership Services Representative - Part Time

Date: April 19, 2017     

Position: Part Time Membership Services Representative

Responsibilities:

• Serve each member, participant, potential member, volunteer and staff with prompt courteous service when they visit in person or on the phone.
• Strive to stay informed and up to date on all YMCA programs and services.
• Solve member concerns in a customer oriented manner.
• Provide assistance and information to each member, participant, potential member, volunteer and staff.
• Ensure immediate communication of escalated member issues to Membership Supervisor.
• Promote membership sales and services in a positive and professional manner.
• Maintain organization and cleanliness of membership area and lounge area.
• Assist Membership Supervisor with member retention program
 
Other Job Details:  Variety of shifts, including evenings and weekends.  18-28 hours per week.
 
 
Salary/Wage: $11.75 per hour    

Qualifications & Experience:

• First Aid and CPR
• Criminal reference Check (if over 18yrs)
• Previous customer service experience

Competencies:

• Support the YMCA mission, values and visions
• Demonstrate excellent organization, time management and communication skills
• Able to multi-task
• Self-Motivated

Posting Expiry Date: Thursday April 27, 2017   

To apply please forward a cover letter and resume to Liz Beaumier, Manager of Membership Services
Fax 519-631-4131 email lbeaumier@ymcawo.ca

The YMCA of Western Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

We thank all interested applicants however only those selected for an interview will be contacted.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Tuesday
Apr112017

Child Care Centre Supervisor - Full Time - Windsor

Start Date: June 1, 2017

Hours: 37.5 a week
 
Salary / Wage:  Salary $36,000 Yearly

Closing Date of Posting: May 5, 2017
 
Position Identification: CCSAPBR

Responsibilities

• Child Care Centre Supervisor with guidance from the Regional Manager will design and implement an inclusive learning environment that follows the YMCA Play to Learn Curriculum, ensuring that all areas of development are addressed by educators on a daily basis
• Ability to articulate the YMCA Play to Learn approach to families, community and outside agencies with confidence and clarity.
• Demonstrates YMCA Core Values-Respect, Responsibility, Honesty and Caring- in all daily interactions.
• Assist in maintaining accurate records, files and forms as required by the Ministry of Education and the YMCA of Western Ontario.
• Liaise with parents and community contacts in a professional manner at all times.
• Continuous practice of clean culture, ensuring Centre and Classrooms are clean, organized and professional looking at all times. All areas of the classroom must be child ready at all times- all centers are available to children throughout the day.
• Implement, practice and mentor on a daily basis, the YMCA of Western Ontario Program Statement.
• Utilize age appropriate child coaching and mentoring techniques in all interactions with the children.
• Support, coach and mentor educators on a daily basis in a professional and positive manner.
• Ensure the program policies and procedures, as well as the day to day operation, are in accordance with the regulations of the Child Care and Early Years Act.
• Ensure compliance with the policies and procedures of the YMCA of Western Ontario, including Heath and Safety, Child Protection and Risk Management.
• Follow the Public Health and Fire Regulations/Requirements.
• Ability to evaluate program quality as required utilizing the Play in Action audit tool

Centre Supervisors will be required to lift 20-25 lbs. (children and/ or activity equipment or room set up) at various times within a day. 

Qualifications & Experience:

• Early Childhood Education Diploma or equivalent from an accredited college or university, combined with a minimum of 2 years of related experience within a child care environment. Previous YMCA experience is an asset.
• Current member of the college of Early Childhood Educators/College of Trades.
• Post secondary education, in addition to the Early Childhood Education designation, is considered an asset
• Current First Aid/CPR certifications.
• Current and acceptable Criminal Record Check and Vulnerable Position Screen is a condition of employment for all staff and volunteers.
• Excellent communication skills, both written and verbal.

Competencies:

Values    Community
Volunteerism   Philanthropy
Inclusion   Relationships
Influence    Communication
Developing Others  Decision Making
Innovation   Project Management   
Quality Results    Self Development  Emotional Maturity  Stewardship of Brand Culture
Change Capacity

Application Instructions: A Letter of Intent is required in addition to a Resume. Please send application materials to Serafina Youssef, School Age Program Director at syoussef@ymcawo.ca. Please include the Position Identification Number in the subject line of your email, no phone calls please.

The YMCA of Western Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

We thank all interested applicants however only those selected for an interview will be contacted.


 

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