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YMCA of Southwestern Ontario AODA

The YMCA of Southwestern Ontario is committed to Diversity and Social Inclusion and to meeting its obligation under Ontario's Accessibility for Ontarians with Disabilities Act, 2005 (AODA), by providing accessible environments that respect the rights of every individual.

The purpose of the Accessible Customer Service Policy is to foster inclusive YMCA environments, and to ensure that any accessibility-related complaints are dealt with promptly and effectively through consistently applied procedures.

Policy Statement

The YMCA recognizes the dignity and worth of every individual and seeks to create socially inclusive environments in which everyone, including persons with disabilities, is able to participate fully. Building on a culture that embraces diversity and supports social inclusion, the YMCA is a shared experience for everyone to enjoy.

Read the full YMCA Accessibility and Customer Service Policy or Multi-Year Accessibility Plan 2015

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YMCA of Southwestern Ontario Association Charitable Registration #10764 1649 RR0002